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How much does shipping cost?
How long does shipping take?
Do you ship internationally?
Can I ship to a PO Box?
What are the products made of?
What is your Privacy Policy?
How do I return and item?
What are the tunes for the musical items?
Money Orders
How much does shipping cost?
Shipping costs are based on the total of your order. Shipping price shown is price when shipped alone. Look for special items with FREE shipping.
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How long does shipping take?
UPS ground please allow 7-10 business days
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Do you ship internationally?
No, we only ship within the United States, including Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and Military APO/FPO addresses.
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Can I ship to a PO Box?
While you CAN ship to a PO Box, we don't recommend it for the following reasons:
• No tracking information. PO Box deliveries must go by USPS. There is no tracking available on these shipments. Getting a physical address from your customer will allow us to ship UPS and have highly accurate tracking.
• Longer delivery time. USPS deliveries take longer than UPS. Since we know you want to get your orders to your customers as quickly as possible, getting a physical address from your customer will help them get their order faster.
• Longer claim times. Should your order be lost or damaged in shipment, it takes significantly longer to file a claim with the Postal Service versus UPS. Resolving any customer service issues with your customer is a top priority!
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What are the products made of?
Alabastrite
Alabastrite is our product line name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints. Items made from alabastrite which are specifically for outdoor use (such as fountains, etc) have a water resistant finish.
Bone China
White clay with bone ash added. Bone ash content must be at least 25% by U. S. guidelines. Fired at 1800 degrees. The translucent material is finished with a glaze or underglaze (matte). Lighter, stronger, more expensive than porcelain.
Capiz Shell
Capiz is a large, thin traslucent shell found in Philippine coastal waters.
Cubic Zircon
The most successful simulated diamond. Properties such as refraction, hardness, and specific gravity are remarkably similar to diamonds. Example: 27432. Cubic zirconia are very hard to distinguish from diamonds; sometimes a jewelers loop will be needed to see the difference.
Diamond
Extremely hard, highly refractive colorless or white crystalline of carbon. Diamonds, like all gemstones, are judged in terms of Carats, or weight (different from Karats, as in gold purity).
Dolomite
A magnesia-rich, sedimentary rock resembling limestone, dolomite is either gray, pink or white in color.
Frosted Acrylic
Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted look. Example: 27205. The drama of frosted glass without the weight.
Gemstones
Rubies, sapphires, emeralds and amethysts, often treasured as birthstones, fall under the category of gemstones. (Birthstones are listed in the back of your WOP catalog.) Gemstones are priced and graded by Carat weight.
Gold
The ultimate precious metal. Virtually indestructible, amazingly malleable, doesn't rust or tarnish. Graded by purity; in the U.S. a scale of 24 is used, so 24 Karats (24K) is 100% pure. 18K is 18 parts gold and 6 parts alloy (other metals), and so on. 10K is the legal minimum for Karat-graded gold. The word "Plumb" indicates the exact purity of the piece.
Gypsum
Gypsum is a white mineral which is usually used to make Plaster of Paris.
Hong Tze
To closely emulate a special stone found in China which is known for its deep red color, these items are created using an alabastrite polyresin. Hong Tze pieces are highly polished, further bringing out the intense, deep red color.
Jade Porcelain
Jade porcelain is a type of porcelain made with a finer clay. Usually no glaze or only a colorless glaze will be applied at the final firing to show off the very smooth surface and to preserve the translucency. Example: 27112. Jade Porcelain is used for night lights because of its high degree of translucency when lit.
Patchwork Items
Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.
Pearl
A smooth, lustrous, variously-colored deposit formed around a grain of sand in the shell of a certain mollusk. Pearls may be formed naturally or "cultured" through an artificial implanting process.
Porcelain
Fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.
Sterling Silver
To qualify as "sterling" a given piece must be composed of a least 92.5% pure silver.
Stoneware
White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in microwave and conventional ovens.
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What is your Privacy Policy?
We do not share, give, rent or sell your personal information to any third parties for purposes of commercial solicitation. The only time we share your information with other companies is for the purpose of filling your orders, processing payments, etc. For example, we share your shipping address with UPS so that your order can be shipped to you.
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How do I return and item?
Orders can be returned to the Customer Service address on the packing slip:
Customer Service
PO Box 691300
Los Angeles, CA 90069
Phone: 877-250-5045
Id order # 95914 must be placed on the outside of the box
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What are the tunes for the musical items?
* 22534 MUSICAL RED ROSE - FUR ELISE
* 22770 MUSICAL GLASS CIRCUS - BRAHMS LULLABY
* 27029 MUSICAL ANGEL - ANGELS WE HAVE HEARD ON HIGH
* 27266 MUSICAL JEWELRY BOX - BRAHMS LULLABY
* 28126 MUSICAL ANGEL - ANGELS WE HAVE HEARD ON HIGH
* 30270 MUSICAL MOTHER BOOK - AVE MARIA
* 30271 MUSICAL LOVE BOOK - AMAZING GRACE
* 31539 MUSICAL CAPE HATTERAS - BRAHMS LULLABY
* 32183 MUSICAL PORC. ANGEL - AMAZING GRACE
* 37234 SNOW BUDDIES MUSICAL SNOWGLOBE - LOVE IS HERE TO STAY and YOUR LOVE COMFORTS ME
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Money Orders
Money Oders are made out to
Dorettah Taylor
650 Brown Rd Apt 1
Myerstown Pa 17067
and are subject to 5 to 10 days longer to ship, no items will be shipped untill payment is received.
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